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What's my user name?

Question: 

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Solution

Different services have different logins and usernames. For example, the web space control panel has a different username than FTP, SSH, or email. The user name for the webspace control panel usually begins with "cu-", the user name for FTP and SSH with "srv-".

For security reasons Bitpalace does not offer a central login. So in addition to the username, you need to know your host’s name in order to be able to open the correct login page.

Your login information (host name, user name (login name), and password) for the webspace control panel and services such as FTP, SSH, or email can be found in the server setup mail you received at the beginning of the contract. We hope that you have printed out this information, as we have urgently recommended in the e-mail, and have kept in a convenient location.

 

Overview of frequently asked questions 

 

 

 


 

Additional Services

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FAQ – frequently asked questions 

 

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Austria

Kenya

Guinea

Palau

Lesotho

Liberia

Antigua and Barbuda

Papua New Guinea

Paraguay

Cameroon

Argentina

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Australia

Germany

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Madagascar

Barbados

Belize

Peru

Uganda

India

Philippines

Malta

Bolivia

Botswana

Chile

Puerto Rico

Ireland

Marshall Islands

Rwanda

Saint Kitts and Nevis

Saint Vincent and the Grenadines

Saint Lucia

Mauritius

Zambia

Samoa

Jordan

Mexico

Switzerland

Dominican Republic

Malawi

Seychelles

Micronesia, Federated States of

Kiribati

Dominican Republic

Namibia

Sierra Leone

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Ecuador

Singapore

El Salvador

Fiji

Solomon Islands

Gambia

Spain

New Zealand

Sudan

Nicaragua

Swaziland

South Africa

Nigeria

Pakistan

Tanzania, United Republic of

Colombia

Ghana

Tonga

Trinidad and Tobago

Honduras

Tuvalu

Uruguay

Panama

Venezuela

United States

Jamaica

Canada

Grenada

Guatemala

United Kingdom

Zimbabwe

 

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